Armistice Day

On Monday 11 November a service will be held on the Armed Forces Memorial.

Due to the limited capacity on the Armed Forces Memorial, visitors wishing to watch the service on top of the Memorial will require a ticket. Tickets will be allocated on a first-some-first served basis, from Monday 2 September

Visitors without tickets to watch the service on the memorial will be able to view and participate in the service from Heroes' Square, where the service will be shown on a large screen. 

 

On The Day

The Arboretum will be open from 9am to invited guests and members of the public.

We ask you take your seats for the Remembrance Service by 10.30am, the Service will commence at 10:50am and we expect the event to conclude by 11:30am.

Upon arrival, those successful in applying for tickets will be asked to present your ticket confirmation letter, either in a digital or printed format, and each ticket holder in your party should be able to produce photographic identification at the registration desk should this be requested.

This can include a passport, driving license, EU identity card, Armed Forces identity card or firearms certificate. Failure to present suitable photographic identification will result in the prevention of entry to the service area. Please note that random bag searches maybe carried out by the Police and only small handbags will be permitted to the service area.

The Armed Forces Memorial will be closed to the general public on 11 November until after the Armistice Day Service. Our team will ensure that any infrastructure used during the event is cleared as soon as possible following the service.

 

Armistice Day Service Tickets

You can apply for tickets to attend the Armistice Day Service from 10am on Monday 2 September. A maximum of 4 tickets per person (1 + 3 guests), plus any additional carers, will be available on a first-come-first-served basis.

 

Please ensure all entries are completed in full for your entry to be valid. Incomplete entries will be discounted, and only one entry will be accepted per person.


The application window will close on Sunday 15 September, or earlier should the event be fully subscribedThe Arboretum will contact those who have been successful in their application between 23 and 30 September.

Arboretum Car Park in the evening

Don't forget to book your parking in advance

Car Park tickets to visit the Arboretum on Armistice Day are now available and can be booked online. Due to the expected high visitor numbers on this day, we highly recommend booking your visit in advance to guarantee entry and save on our parking charge. 

 

Visitors who are successful in their application to attend the service on the Armed Forces Memorial will also be required to book parking tickets. 

Book Your Parking
Crowd at Armistice Day 2022

Armistice Day Frequently Asked Questions

Booking In Advance and Parking

Do I need to book in advance to visit on Armistice Day?

We strongly recommend that you do book your visit in advance if you wish to visit the Arboretum on Armistice Day. This can be done online here.

Tickets to attend the service on top of the Armed Forces Memorial will be available via ballot, opening on Monday September. For those without service tickets, the service will also be broadcast onto a large screen on Heroes' Square. 

I have lost my confirmation email and/or Service tickets, is it possible to receive this again?
If you are no longer able to find you parking or ticket confirmation email please email info@thenma.org.uk, indicating your arrival time slot and the name under which your booking was made and our team will aim to resend your confirmation email.

Queries that arrive outside of our opening hours will not be picked up until the next working day.
I don't have a printer, can I show my tickets/parking confirmation on my phone?

To help our team ensure we are quickly able to welcome visitors to site please ensure that you have your parking confirmation letter ready to present to our team, either on a phone or paper prior to arrival at the Arboretum.

Your service tickets can also be shown on your phone to the team upon arrival.

I have booked parking for multiple people, will the other members of my party need confirmation?

If you have made a booking for multiple vehicles, or tickets for an on foot arrival, please ensure that all members of your party are made aware of your booking reference number and the name under which the booking was made, ready to present to our Car Parking Team on arrival.

Where will I be required to park?
We will be utilising all of our parking areas on Armistice Day. Please follow the instructions of our parking attendants on duty who direct you to a parking area. 
I have a blue badge where will I be required to park?
A limited number of blue badge spaces are available close to the Remembrance Centre which will be issued on a first-come-first served basis. A pick-up/ drop-off point is also available close to the Remembrance Centre. Please follow the instructions of our parking attendants on duty. 
Can I book a mobility scooter or wheelchair?

The Arboretum has a limited number of both manual wheelchairs (by donation) and motorised scooters (£10.00) which can be booked by calling 01283 245 100. 

On The Day

What time will the Arboretum open on Armistice Day?

The Remembrance Centre will open at 9am. 

 

All service ticket holders will need to be seated for the service on the Armed Forces Memorial by no later than 10.30am (there will be no admittance to the Armed Forces Memorial after this time).

Do Armistice Day Service ticket holders need to bring anything with them on the day?

Registration for the event will open at 9am in the Remembrance Centre.

You will be asked to present your ticket confirmation letter, either in a digital or printed format, and each ticket holder in your party should be able to produce photographic identification at the registration desk should this be requested.

This can include a passport, driving license, EU identity card, Armed Forces identity card or firearms certificate. Failure to present suitable photographic identification will result in the prevention of entry to the service area. Please note that random bag searches maybe carried out by the Police and only small handbags will be permitted to the service area.  

Will the service go ahead in inclement weather?

The Armistice Day service will take place in the event of inclement weather. A small handbag sized umbrella will be permitted at the event, however large golf umbrellas cannot be used.

What time will the service begin?

Visitors with tickets to attend the service on the Armed Forces Memorial are required to be seated for the service by no later than 10.30am.

Can I purchase a wreath and floral tribute to lay during the serivce?

Wreaths and individual tokens of Remembrance, such as fresh flowers or poppy tributes, may be laid at the Memorial or on the centre plinth as indicated in the Order of Service. 

Poppy tributes are available to purchase within the Remembrance Centre.

If you would like to order a wreath, at a cost of £18 (plain) or £20 (personalised) please call 01283 245 100. Wreaths will be made available for collection on the day of the event. 

Can I watch the service if I haven't got a ticket to watch the service on the Armed Forces Memorial?

Our Armistice Day service will be streamed on a screen in Heroes' Square for any visitors on site without tickets who wish to watch.

Will there be a parade on Armistice Day?
We will not be hosting a parade on site at the Arboretum on Armistice Day. 
Will I be able to bring my standard to parade during the Armistice Day service?
Only the Union Flag and National Memorial Arboretum Branch Standard will be paraded during the Armistice Day Service. 
Will the Daily Act of Remembrance take place on Armistice Day?
Our 11am Daily Act of Remembrance will not take place in the Chapel on Armistice Day, due to the service taking place outdoors. 

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