Contact Us

We love to hear from our visitors, whether you have a question in advance of a visit, or you would like to share some feedback after a visit.


Our frequently asked questions page may answer some of your questions. You may also find the answers to some of the questions below useful too.


Can I see a map of the Arboretum?

Can I bring my dog on a visit?

What time does the Arboretum open and close?

How much does it cost to park at the Arboretum?

Do I need to book in advance to enter the Arboretum?


You can send us a question using the email address. You can also get in touch by post or over the phone.


By Post:

Write to us at National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR

By Phone:

Our switchboard is open Monday - Saturday, 9am and 5pm, call 01283 245 100.

By Email:

Email us at 



Media filming at the Arboretum


We encourage visitors to take photographs and recordings of their visit to the Arboretum for their private use. However, no visitors should take or record images for commercial gain, unless permission has been previously given.


Find out more about our policy for Media, and who to contact about any upcoming filming requests here.

Click Here


We care for our visitors, customers, clients and stakeholders, so that they can fully utilise the facilities and activities at the Arboretum, they feel inspired to visit again and to share their stories and the Arboretum is open and accessible to all.


To achieve this, we like to know when things have gone wrong so that we can put them right. If you are unhappy with any aspect of your experience with the Arboretum, we encourage you to let us know as soon as possible.


We take all complaints seriously and will investigate them promptly and thoroughly.


How to make a Complaint
Aerial shot of the Arboretum

Find Out More