Volunteer

Open For Visitors

Entry to the Arboretum is free, but for everyone's comfort we are limiting the numbers onsite. We strongly recommend pre-booking your visit to guarantee entry. You can check our latest availability and book online using the link below.

Following the government announcement that England has now moved into Plan B, face coverings are required for our team and visitors in all our indoor spaces (unless you are exempt). 

 

Visitors are advised that the Coffee Shop is currently closed. Our Restaurant is open from 10am - 3pm. 

 

Pre-book your visit

If you're passionate about the work of the Arboretum, are keen to help us grow and develop and have regular time to commit, you might be interested in volunteering with us.

  • Over 240 people volunteer their time at the Arboretum in 13 roles across our charity. From welcoming and advising visitors, providing guided tours and walks to administration and marketing, our volunteer and staff teams work together to ensure that all of our visitors have a great experience when they visit our site.
  • Though some of our roles will suit individuals with specific interests, you don't need to have experience to volunteer with us as you'll receive all the training that you need, either in the role or via our mentoring programme.
  • Last year an amazing 54,000 voluntary hours were given by our volunteer team.
  • Our volunteers are aged between 15 and 85, many of our young volunteers are using their experiences with us as they complete their Silver and Gold Duke of Edinburgh Awards.
  • Our volunteers come from 37 towns from across the local area.
  • Our current volunteers are always happy to share their experiences and answer questions.

Our Volunteers help in roles across our organisation.

Welcome Desk Volunteer
Provide a friendly welcome, information and support to the people who visit. Knowledgeable, visitor-focused and passionate about the Arboretum, they offer consistently excellent customer service as they help visitors to get the most from their time at the Arboretum by offering information about the site and the range of activities available to enhance a visit here. This is a front facing, role suitable for people who have used a till but training will be given, you will be handling cash, card, and transactions.
Exhibitions and Engagement Volunteer
Engage with visitors to our on site exhibitions, help to care for the collections on display and assist with the delivery of a varied activity programme. This team will also support the wider Front of House team to meet, greet and help direct and assist  visitors, with a particular focus on learning groups.
Mapping Information Volunteer
Support the Grounds Team in producing plans, data and inputting into the Collections Management Information and Mapping system. Giving information to visitors on our site and being an ambassador for the Arboretum.
Caretaker Volunteer
Support the caretaking team producing high standards of maintenance, cleanliness and event set up, giving information on our site and being an ambassador for the Arboretum.
Grounds Volunteer
Assist the Grounds and Landscape Team producing high standards of maintenance and site progression, giving information on our site and being an ambassador for the Arboretum. Duties within this team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning plaques, benches, shelters, signs and Memorials. This is an outdoor role in all weather conditions.
Food Services Volunteer
Provide a friendly and welcoming support service for all visitors to the Arboretum's Restaurant, Coffee shop and events spaces on site.
First Saturday of the Month Grounds Volunteer
Provide support and assist the Grounds and Landscape Team producing high standards of maintenance and site progression giving information on our site and being an ambassador for the Arboretum. Duties with in your Saturday team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning memorial and plaques. This is an outdoor role in all weather conditions.
Learning Volunteer
Learning Volunteers support the Head of Participation and Learning and the Family Activities & Learning Officers in enabling children, young people and lifelong learners to make the most of their visit by providing year-round delivery of the learning programme. Volunteers will provide a friendly and welcoming guide service for all visitors to the Arboretum, giving information on our site. Meeting and greeting a range of groups when they arrive on site. Delivering activities to groups of young people and families, both indoor and outdoor all year round.

We are currently looking for volunteers to assist our team in the following areas:

Retail Volunteer

Provide a friendly welcome to visitors to the Arboretum shop. Retail Volunteers should be able to provide an insight to features and benefits of the product. Retail experience is a bonus, but really we are looking for confident team players to assist us.

Find Out More

Visitor Experience Volunteer

Visitor Experience Volunteers provide a friendly welcome, information and support to people who visit every year. Knowledgeable and passionate about the Arboretum, they help visitors get the most out of their time on site and enhance their visit by offering opportunities such as tours, walks and talks. Visitor-focussed and offering excellent customer service, they are ambassadors for the Arboretum.

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Exhibition and Gallery Volunteer

An Exhibition and Gallery Volunteer can support a visitor with interpretation and adding value to the exhibits. We operate three gallery areas, one which tells the story of remembrance and two which are open to installations that change on a regular basis through the year. Knowledgeable, visitor-focussed, and passionate about the Arboretum, they can also support events and other initiatives which help visitors to engage with the Arboretum.

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Meet and Greet Volunteer
A Meet and Greet Volunteer provides the initial friendly welcome to the National Memorial Arboretum. They support in sign posting the activities of the day and direct people to the welcome desk to book activities or support with additional information. Knowledgeable, visitor-focussed and passionate about the Arboretum, they offer consistently excellent customer service.

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Grounds and Memorial Cleaning Volunteer
Grounds and Memorial Cleaning Volunteers undertake a selection of tasks to support the grounds maintenance and gardening team, producing high standards of grounds and garden cleaning and maintenance, cleaning memorials, infrastructure, and objects around site. Volunteers also supply basic information and direction around the site to visitors, acting as an ambassador for the Arboretum.

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Grounds Volunteer (weekday role)
Grounds Volunteers undertake a wide variety of tasks to support the grounds maintenance and gardening team, producing high standards of grounds and garden maintenance. Duties within this team will include, weeding, edging, leaf collecting, planting, mulching, pruning, cleaning plaques, benches, shelters, signs and Memorials. This is an outdoor role in all weather conditions. Volunteers also supply basic information and direction around the site to visitors and act as an ambassador for the Arboretum.

Find Out More

National Memorial Arboretum Volunteer Application Form

Please provide your date of birth in the following format DD, MM, YY

Please list any experiences you have that would make you suitable for the role(s)

Please provide the full name, address, email address, telephone number of a person (non-family) who has known you for at least one year. Please also indicate your relationship to this person.

Please provide the full name, address, email address, telephone number of a person (non-family) who has known you for at least one year. Please also indicate your relationship to this person

The Arboretum welcomes applications from all backgrounds, abilities and social circumstances. 

Details of Criminal Convictions 

The volunteering duty you are applying for means that, under the Rehabilitation of Offenders Act (1974), you must declare all convictions whether unspent or not. A conviction does not necessarily mean that you cannot volunteer for us, but we do need to know.