Cookie Policy

Open For Visitors

Entry to the Arboretum is free, but for everyone's comfort we are limiting the numbers onsite. We strongly recommend pre-booking your visit to guarantee entry. You can check our latest availability and book online using the link below.

Following the government announcement that England has now moved into Plan B, face coverings are required for our team and visitors in all our indoor spaces (unless you are exempt). 

 

Visitors are advised that the Coffee Shop is currently closed. Our Restaurant is open from 10am - 3pm. 

 

Pre-book your visit

This cookie policy explains what cookies are and how we use them on our websites. Like most websites, the National Memorial Arboretum uses cookies.

This cookie policy explains what cookies are and how the Arboretum (“we,” “us” or “our”) uses them on our website.

We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.

If you have any questions please contact us on info@thenma.org.uk Thank you

What is a Cookie?
Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognised by the website that downloaded them — or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

When you first visit our site, you are given the option to opt-out of cookies, but please be aware that by doing so this may negatively impact on your ability to view and use content on our website. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 
Further information on managing your cookies can be found below.
What Cookies Do We Use?
The types of cookies used on our site can generally be put into one of the following categories: strictly necessary; Performance; functionality; and advertising. You can find out more about each of the cookie categories below.

Strictly Necessary Cookies
These cookies are essential to make our website work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site such as accessing secure areas cannot be provided.

Performance Cookies
These cookies collect information about how people are using our website, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. These cookies don’t gather personally identifiable information. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. This helps us analyse data about web page traffic and improve our websites overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.

Functionality Cookies
These cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customise our websites accordingly.

Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertising partners. This means after you have been to our site you may see some advertisements about our services elsewhere on the Internet.
These cookies are also used to build a profile of potential supporters that might be interested in our services. 

We use both session and persistent cookies on our websites and we use different types of cookies to run our websites. Permanent "persistent" cookies remain on your browser until you clear your cookies and temporary "session" cookies get deleted when you leave our website.

You can see a list of some of the specific cookies which are most frequently used by us below. 
First and Third-Party Cookies
“First party cookies” are cookies that belong to us and that we place on your device. “Third-party cookies” are cookies that another party places on your browsing device when you visit our site. Third parties setting cookies from our website will be providing a service to us or a function of the site but we do not always control how third party cookies are used. You should check the third party’s website for more information about how they use cookies. Details of third parties that set cookies through our website can be found below. 
How Do I Manage Cookies
In addition to the options provided above, you may refuse or accept cookies from a website at any time by activating settings on your browser.  Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings).  

You may also wish to refer to:

http://www.allaboutcookies.org/manage-cookies/index.html 


Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver website advertising to you that is relevant to your interests. The advertising industries in the European Union have developed schemes to help you opt-out of receiving cookies used for these purposes. You can find out more about the scheme from

http://www.allaboutcookies.org/manage-cookies/index.html

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:

1.1 http://www.lavasoftusa.com/products/ad-aware_se_personal.php  
2.1 http://www.spybot.info/en/download/index.html  
3.1 http://www.webroot.com/consumer/products/spysweeper/.
Cookies Used By the National Memorial Arboretum

Necessary 

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 Cookie NameProvider DescriptionType/ Expiry
ASP.NET_SessionnIDthenma.org.ukPreserves the visitor's session across page requestsHTTP Session
CONSENTyoutube.com Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.HTTP
2 years
CookieConsentthenma.org.ukStores the user's cookie consent state for the current domainHTTP
1 year
SESS#360player.ioPreserves users states across page requestsHTTP
13 days 

Statistics

Statistic cookies help us to understand how visitors interact with our websites by collecting and reporting information anonymously.

Cookie NameProviderDescriptionType / Expiry
_ga360player.ioRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.HTTP
2 Years
_gathenma.org.ukRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.HTTP
2 Years
_ga_#360player.ioUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.HTTP 
1 Day
_gat360player.ioUsed by Google Analytics to throttle request rateHTTP
1 day
_gatthenma.org.ukUsed by Google Analytics to throttle request rateHTTP
1 day
_gidthenma.org.ukRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.HTTP 
1 day
sf_trckngckiethenma.org.ukAssigns a specific ID to the visitor - This allows the website to determine the number of specific user-visits for analysis and statistics.HTTP
179 days

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.


Cookie NameProviderDescriptionType / Expiry
VISITOR_INFO1_LIVEyoutube.comTries to estimate the users' bandwidth on pages with integrated YouTube videos.HTTP
179 Days
YSCyoutube.comRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.HTTP
Session
yt_remote_cast_availableyoutube.comStores the user's video player preferences using embedded YouTube videoHTML
Session
yt_remote_cast_installedyoutube.comStores the user's video player preferences using embedded YouTube videoHTML
Session
yt_remote_connected_devicesyoutube.comStores the user's video player preferences using embedded YouTube videoHTML 
Persistent
yt_remote_device_idyoutube.comStores the user's video player preferences using embedded YouTube videoHTML
Persistent
yt_remote_fast_check_periodyoutube.comStores the user's video player preferences using embedded YouTube videoHTML 
Session
yt_remote_session_appyoutube.comStores the user's video player preferences using embedded YouTube videoHTML
Sessions
yt_remote_session_nameyoutube.comStores the user's video player preferences using embedded YouTube videoHTML
Session

Changes
Information about the cookies used by us may be updated from time to time, so please check back on a regular basis for any changes.
Further Help
If you have any further queries, please contact us by email at info@thenma.org.uk, or contact us at the following address: 

National Memorial Arboretum
Croxall Road
Alrewas
Staffordshire
DE13 7AR