Armistice Day

We strongly recommend that you do book your visit in advance if you wish to visit the Arboretum on Armistice Day. This can be done online here.

Tickets to attend the service on top of the Armed Forces Memorial will be available via ballot, opening on Monday September. For those without service tickets, the service will also be broadcast onto a large screen on Heroes' Square. 

If you are no longer able to find you parking or ticket confirmation email please email info@thenma.org.uk, indicating your arrival time slot and the name under which your booking was made and our team will aim to resend your confirmation email.

Queries that arrive outside of our opening hours will not be picked up until the next working day.

To help our team ensure we are quickly able to welcome visitors to site please ensure that you have your parking confirmation letter ready to present to our team, either on a phone or paper prior to arrival at the Arboretum.

Your service tickets can also be shown on your phone to the team upon arrival.

If you have made a booking for multiple vehicles, or tickets for an on foot arrival, please ensure that all members of your party are made aware of your booking reference number and the name under which the booking was made, ready to present to our Car Parking Team on arrival.

We will be utilising all of our parking areas on Armistice Day. Please follow the instructions of our parking attendants on duty who direct you to a parking area. 

A limited number of blue badge spaces are available close to the Remembrance Centre which will be issued on a first-come-first served basis. A pick-up/ drop-off point is also available close to the Remembrance Centre. Please follow the instructions of our parking attendants on duty. 

The Arboretum has a limited number of both manual wheelchairs (by donation) and motorised scooters (£10.00) which can be booked by calling 01283 245 100. 

The Remembrance Centre will open at 9am. 

 

All service ticket holders will need to be seated for the service on the Armed Forces Memorial by no later than 10.30am (there will be no admittance to the Armed Forces Memorial after this time).

Registration for the event will open at 9am in the Remembrance Centre.

You will be asked to present your ticket confirmation letter, either in a digital or printed format, and each ticket holder in your party should be able to produce photographic identification at the registration desk should this be requested.

This can include a passport, driving license, EU identity card, Armed Forces identity card or firearms certificate. Failure to present suitable photographic identification will result in the prevention of entry to the service area. Please note that random bag searches maybe carried out by the Police and only small handbags will be permitted to the service area.  

The Armistice Day service will take place in the event of inclement weather. A small handbag sized umbrella will be permitted at the event, however large golf umbrellas cannot be used.

Visitors with tickets to attend the service on the Armed Forces Memorial are required to be seated for the service by no later than 10.30am.

Wreaths and individual tokens of Remembrance, such as fresh flowers or poppy tributes, may be laid at the Memorial or on the centre plinth as indicated in the Order of Service. 

Poppy tributes are available to purchase within the Remembrance Centre.

If you would like to order a wreath, at a cost of £18 (plain) or £20 (personalised) please call 01283 245 100. Wreaths will be made available for collection on the day of the event. 

Our Armistice Day service will be streamed on a screen in Heroes' Square for any visitors on site without tickets who wish to watch.

We will not be hosting a parade on site at the Arboretum on Armistice Day. 

Only the Union Flag and National Memorial Arboretum Branch Standard will be paraded during the Armistice Day Service. 

Our 11am Daily Act of Remembrance will not take place in the Chapel on Armistice Day, due to the service taking place outdoors.