The information on this page is to help you make informed decisions about your visit and your individual needs. If you'd like further advice or guidance before you make a booking, or before you visit us, please contact our team using this enquiry form.
Please note that some of our accessibility information applies to daytime visitors only. For details regarding accessibility during specific Arboretum events, please refer to the event page or contact us directly.
We have 15 disabled parking spaces located close to the Remembrance Centre. These spaces are allocated on a first come, first serve basis and cannot be reserved in advance.
We have a drop-off area, next to the Remembrance Centre main entrance. On arrival please speak to a member of our parking team who will be happy to direct you.
Access from our carpark to, and around, the Remembrance Centre is level and there is a drop off point with a dropped curb at the entrance. When you arrive, please let one of our parking attendants know that you have additional access requirements and the team will direct you to the next available space.
All visitors, including blue badge holders, are required to pay to park.
There are a variety of ways for people to access and explore our 150-acre site including a network of permanent pathways, hireable mobility scooters and a selection of guided tours.
As a maturing landscape with natural features, it’s worth remembering that certain areas in our grounds may present challenges for those with special access requirements, many of our memorials for example are on grassed areas. Please do speak to a member of our team if you require further support to access any of our memorials or advice about exploring the Arboretum during your visit.
Our Facilities
A Changing Places Toilet is located in the Remembrance Centre, where there is level access. The facility features a ceiling hoist system, height adjustable changing bench and wash basin, shower, privacy screen and easily accessible toilet. It is accessed by a RADAR toilet key. You can borrow a key at the Welcome Desk if you haven't got one of your own.
There are two further accessible toilets which can be found within the Remembrance Centre and one in Heroes' Square to the left of the Coffee Shop.
Whilst visitors are welcome to bring their own mobility aids to use, many visitors choose to hire a mobility scooter or wheelchair from us for the duration of their visit.
Mobility Scooters can be hired at a daily charge (£10 per day), and wheelchairs for a donation of your choice. We have a limited number of each available, so we advise booking these ahead of your visit.
Please note, dogs are unable to accompany visitors on their mobility scooter. If you are visiting with your dog, please ensure there is another member of your party responsible for them whilst on site.
The Land Train* runs regularly between February and December and is ideal for first time visitors. The tour, with pre-recorded commentary, takes 50 minutes and is accessible for manual wheelchair users.
Our Buggy Tours* are the perfect way to ensure you don’t miss out on seeing more of our memorials that are a distance from the Remembrance Centre. Led by one of our expert volunteer guides, these tours take around 40 minutes and allow visitors to have a more personal experience.
*Land train and buggy tours are subject to availability and can be booked at the Welcome Desk. Charges apply.
Trained assistance dogs are permitted in all areas of the Arboretum.
A printed transcript of the Land Train audio is available for use during the Land Train tour. Please let the team know when boarding the train should you wish to make use of this.
Hearing Aid Loops are installed at the Welcome Desk, Arboretum Shop and Restaurant.
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Guests who require a Carer are entitled to a free Carer ticket to all Arboretum events and activities.
Please call 01283 245 100 to book.
Our Accessibility Guide will help you plan your next visit to the Arboretum. It contains information about arriving, our facilities and getting around our grounds.
