Our Covid-19 Commitment

Open for visitors!

The National Memorial Arboretum is open freely to all, year-round from 10am-5pm, every day except Christmas Day.  We recommend pre-booking your visit, to guarantee entry.

Please note: on Wednesday 28 July the North part of the site (which includes, but is not limited to, the Royal British Legion Poppy Field, Allied Special Forces Memorial Grove and the memorials and individual dedications in the areas surrounding them and the UK Police Memorial) will be closed to visitors until approximately 2.30pm, whilst a private dedication ceremony takes place at the UK Police Memorial.  The new memorial will be open to visitors from Thursday 29 July. There will also be limited access to the memorials on the Naval Review until the service has ended at 2.30pm. We will be unable to offer our Stick Man Trail, Outdoor Escape Challenges and Our Everyday Heroes activity packs on Wednesday 28 July. We apologise for any inconvenience this causes.

Pre-book your visit

We want to reassure you our team are working hard behind the scenes to make sure that one day, we will all meet again at the National Memorial Arboretum. 

Further details of how we can provide safe, secure and high-quality events will be available in the coming weeks but in the meantime, we wanted to share our commitment to you.

We are easy to do business with

When we opened Aspects, being ‘easy to do business with’ was our mantra and still is today.

We’ve worked hard to host your events at the Arboretum, to keep you; our clients and your guests happy and to exceed your expectations wherever we can. We believe in doing what is within our gift to do, because your event matters to us. Now, more than ever, we want to be easy to do business with which is why we’ve released our Covid-19 Commitment to Clients.

An Uncertain World

We appreciate that the world wants to go back to holding events; from the birthday party you’ve missed to the concert you were going to go to. We want to give you some certainty back, in an uncertain world.

That’s why, when you book with us you have the protection of our Covid-19 Cancellation clause to give you confidence when booking your next event. If your event is materially affected by the UK Government restrictions to control the Covid-19 pandemic within the next 18 months, you will be entitled to a full refund* or postponement.

*minus payments to third party suppliers for example, if you have asked us to hire a marquee on your behalf.

We look forward to seeing you all at the Arboretum again soon. In the meantime please do contact the team who are predominantly working remotely with any questions you may have.

 

View our updated terms and conditions

Corporate Event Terms and Conditions