Our Covid-19 Commitment

Visiting Us

Please note that by law you can only visit in groups of up to 6 people (unless you are visiting as a household or support bubble which is larger than 6).

The Arboretum is now open for pre-booked visitors only. Bookings are made per vehicle and can only be made up to two weeks in advance.

In line with Government legislation, we ask all visitors to wear masks in all indoor spaces.

We have implemented new procedures to help keep our visitors and team members safe, including one way systems, additional cleaning regimes, amended food offer, digital chapel welcome talk and reduced daily capacity.

Our restaurant is currently offering a carry out and table service offer. If you wish to dine inside the restaurant, please book a table with our food services team on arrival.

 

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We want to reassure you our team are working hard behind the scenes to make sure that one day, we will all meet again at the National Memorial Arboretum. 

Further details of how we can provide safe, secure and high-quality events will be available in the coming weeks but in the meantime, we wanted to share our commitment to you.

We are easy to do business with

When we opened Aspects, being ‘easy to do business with’ was our mantra and still is today.

We’ve worked hard to host your events at the Arboretum, to keep you; our clients and your guests happy and to exceed your expectations wherever we can. We believe in doing what is within our gift to do, because your event matters to us. Now, more than ever, we want to be easy to do business with which is why we’ve released our Covid-19 Commitment to Clients.

An Uncertain World

We appreciate that the world wants to go back to holding events; from the birthday party you’ve missed to the concert you were going to go to. We want to give you some certainty back, in an uncertain world.

That’s why, when you book with us you have the protection of our Covid-19 Cancellation clause to give you confidence when booking your next event. If your event is materially affected by the UK Government restrictions to control the Covid-19 pandemic within the next 18 months, you will be entitled to a full refund* or postponement.

*minus payments to third party suppliers for example, if you have asked us to hire a marquee on your behalf.

We look forward to seeing you all at the Arboretum again soon. In the meantime please do contact the team who are predominantly working remotely with any questions you may have.

 

View our updated terms and conditions

Corporate Event Terms and Conditions