Your Summer Proms Tickets

It was with great regret that our Summer Proms concerts on Sat 7 and Sun 8 August were cancelled. 


As ticket holders, we are getting in contact with you in regards to your options for any tickets you purchased for the cancelled 2021 event. 



Transfer to 2022 event

We will be running this event again in 2022, on Friday 5 and Saturday 6 August. If you select to transfer your tickets on the form below, you will be able to specify which of these two dates your tickets are transferred to, and we will be in contact next year in regards to your attendance. 



Donate the cost of your ticket to our charity

As a UK registered charity, we rely on the kind donations from our supporters and visitors to keep our 150-acre site free to enter and well maintained. Unfortunately the cancellation of the Summer Proms this year, following a year of restriction and closure, means that we are relying on your kindness more than ever. If you do wish to help us by donating your ticket cost on this occasion, then please select this option on the form below. 



Refund of your tickets

If you wish for us to refund the cost of your tickets please select this option on the form below and a member of our team will be in contact via telephone to process your refund. Please bear with our team during this process, we are currently operating with a reduced team and they will be in contact with you as soon as possible.



Please ensure you have completed this form no later than 31 August 2021.

Read our Privacy Promise
At the National Memorial Arboretum we take your privacy very seriously and we will only use the information you have provided on the form below to administer your ticket preference request, and if you choose to do so, to process your Gift Aid donation. We will only share your data with HMRC, if you have chosen to Gift Aid your donation, and promise to keep your personal information safe and secure. We will hold the personal data provided on this form until all ticket transfer, donation or refund requests have been actioned, and if you choose to Gift Aid any donations for seven years from the date of your donation. You can update your personal information at anytime by calling 01283 245 100 or emailing For more information about how the National Memorial Arboretum processes person information and about your rights under the data protection law please see our Privacy Policy.

Please provide the name under which the booking was made

To help use process your request as efficiently as possible please provide your booking reference number. Your booking reference number can be found on your ticket confirmation email. If you are unable to locate your reference number please write unknown in this box.

To help us process your request as efficiently as possible please provide a contact telephone number. Our team will need to process refund requests via phone and will be contacting individuals as quickly as possible.

My Ticket Preference

Gift Aid 

Section to be completed only by ticket holders who would like to donate the cost of their tickets and for the Arboretum to claim Gift Aid on this donation.

Gift Aid Guidance
I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all my donations it is my responsibility to pay the difference.

Open For Visitors

The National Memorial Arboretum is open freely to all, year-round from 10am-5pm (closes at 4pm from 15 Nov), every day except Christmas Day.  

Entry to the Arboretum is free, but for everyone's comfort we are limiting the numbers onsite. We recommend pre-booking your visit to guarantee entry. You can check our latest availability and book online using the link below. 

We are currently experiencing intermittent technical difficulties with our telephone systems if you'd like to get in touch with the Arboretum team please email If you are trying to make a booking for parking tickets, mobility scooters or an event please consider visiting our online booking portal


Visitors are advised that the Coffee Shop is currently closed. Our Restaurant is open from 10am - 5pm. 

Pre-book your visit